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Archive for December 31st, 2009

My dispute with Expedia has a happy ending, though that ending has nothing to do with any responsiveness from Expedia.

Summarizing what I blogged last week:

I booked a flight to Ottawa through Expedia, which confirmed the flight for $528.46, then tried to raise the fare to over $700. I got no satisfaction by calling “customer service,” but after I tweeted about my frustration, @Expedia tweeted that it would try to help. (more…)

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