Feeds:
Posts
Comments

Archive for the ‘Innovation in the media’ Category

Brady CJRI am late reading Jim Brady‘s Columbia Journalism Review piece on local media. But it’s outstanding and worth catching up on. If you care about local news and also missed it initially, take the time to read it now. It’s long but well worth the time.

Just a few highlights:

Jim absolutely nails the brutal user experience at most local newspaper sites:

Slow load times? Check. Pop-up ads? Yes sir! Auto-play video? Of course! Forty-page slide shows? Why not? User experience? Sorry, not familiar with that term.

A good friend, who has been doing some excellent work, works for a Gannett newsroom. I see a link to some of his work on social media and click on the link. And Gannett tries to push me away with horrible load times (I give up on my iPad before it even loads) and with a question (or a few) I need to answer before I read the story. More often than not, I leave in frustration. And I’m earnestly and patiently trying to read the work of a good friend. How many readers who aren’t trying to read friends’ work give up even sooner?

Jim, founder of the Philadelphia local news site Billy Penn, also explains why he’s optimistic (I am, too) for local news startups:

I think now is the perfect time to start a local digital news operation. There are few greater gifts in journalism than a blank sheet of paper. Billy Penn started with nothing. We had no history, but no baggage. We had no brand recognition, but no brand fatigue. We didn’t cover everything, but we didn’t have to cover everything. Every disadvantage is an opportunity to create an advantage.

I get sick and tired of people dismissing local news as a place of failure for digital startups because of the failure of Patch, the abandonment of TBD‘s strategy (see disclaimer below) and other local ventures that didn’t last. I sent Ken Doctor an email last month, taking him for task for erroneously describing local news as “a sector that’s all but been left for dead.

Actually, local news is a sector with dozens, if not hundreds, of success stories. They’re mostly small success stories that escape the notice of most big-picture analysts, and the sector needs thousands of success stories, but Jim’s optimism is justified, and he lists some of the successes:

That’s why it’s so encouraging to see so many entrepreneurs out there trying their hands at local. On the for-profit side, there’s Billy Penn and The Incline, its soon-to-be sister site in Pittsburgh, plus Berkeleyside, Charlotte Agenda, Mission Local, ARLnowBaristanet, the Watershed Post, the upcoming Denverite, and many others. On the nonprofit side, there are early pioneers like Texas Tribune, Voice of San Diego, and MinnPost, plus new sites popping up seemingly every week. Spanning both models are members of the Local Independent Online News Publishers group (LION), including sites such as The Batavian, Richland Source, The Lens, and many more. Journalism consultant Michele McLellan tracks the growth of local sites at Michele’s List.

But there’s room for so much more—unlike in national, the local digital field remains relatively wide open.

If you care about local news, read through Jim’s piece. He captures the excitement and potential of local news.

Disclaimer that won’t be necessary for longtime readers of this blog: Jim and I are friends and he hired me twice, to work at TBD and Digital First Media. And I’d gladly take a third round with him.

Read Full Post »

If you care about the state of newspapers, I encourage you to read the Newspaper Fact Sheet in the State of the News Media 2016 report published today by the Pew Research Center.

But if  you want to get a quick sense of the report, just read the headlines for the graphics:

  • Newspaper circulation declines for second consecutive year in 2015
  • Print-only still most common way of reading newspapers
  • Advertising revenue sees biggest drop since 2009
  • A quarter of advertising revenue comes from digital
  • As many newspaper companies saw a loss as saw profit in 2015
  • Newsroom employment continues to fall
  • The number of daily newspapers has decreased by more than 100 since 2004
  • Newspapers gain in mobile traffic but fall in mobile minutes per visit

That’s a pretty grim state of newspapers. Read the details if you want, but the headlines capture them pretty well.

Those advertising figures didn’t come from the Newspaper Association of America’s annual reports. Those reports stopped two years ago, when report on 2013 numbers showed print advertising at $17.3 billion, a collapse from $47.4 billion in 2005. That’s a 64 percent drop in raw dollars in eight years, 69 percent after adjusting for inflation. I wonder why NAA stopped releasing its annual figures?

Since the NAA stopped issuing its bleak reports, Pew has calculated its newspaper revenue figures from the Securities and Exchange Commission filings of publicly held newspaper companies. For those companies at least (and more, I can assure you), the bleeding continues.

A mantra repeated by newspaper executives during this collapse was that we could never replace print advertising revenues with digital ads, that we were trading print dollars for digital dimes (and eventually digital pennies). Well, they’re right, newspapers haven’t been able to replace print ads with digital (in fact, newspaper companies’ digital advertising revenue actually declines in 2015, just not as sharply as print ad revenue). But digitally focused companies, not distracted by trying to protect a declining product, have scooped up all that advertising cash, dollar for dollar: Digital ad revenue last years totaled $59.6 billion, more than print ad revenue (even adjusted for inflation) in 2005, the last year newspapers’ ad revenues grew.

Despite all the hope and effort newspapers have poured into paywalls, digital subscriptions are mentioned just once in the newspaper fact sheet (and not with a revenue figure attached). The report says digital circulation increased by 2 percent (do I hear champagne corks popping?).

The digital news fact sheet not surprisingly reports that mobile advertising revenue has surpassed desktop ad revenue. Back in 2009, when the collapse of print advertising was accelerating, I called for a mobile-first strategy. I’m not aware of any newspaper organization that has made such a shift yet.

Newspapers used to comfort themselves in the face of grim numbers showing that young people weren’t reading newspapers, saying that they would start reading when they started having children and getting involved in their communities. Check out the daily newspaper readership by age: In the 45-54 age group, people whose children are in college, daily newspaper readership has fallen to 28 percent, half what it was a decade earlier.

When I first clicked on the newspaper fact sheet, I got an error message:

Newspapers fact sheet

The folks at Pew quickly fixed the bad link. But I think the error page might how shown a brighter outlook for newspapers.

Correction note: I originally wrote “million” instead of “billion” in one of the numbers  here. Wish I could say that’s the first time I’d made that mistake.

Read Full Post »

I was the keynote speaker last night for the Future of Student Media Summit hosted by the Post, the student print and digital news operation at Ohio University.

Below is the blog version of the prepared part of my session, interspersed with tweets from the participants and hyperlinked. It’s not exactly what I said because I wasn’t reading a script. At the end of the post, I’ll explain how I prepared the speech and post and why they’re not identical. (more…)

Read Full Post »

Boston_Globe logoI had a twofold reaction to Thursday’s news that the Boston Globe was trying to reinvent itself:

  1. Another fucking newspaper reinvention? How many times have we heard this?
  2. I hope it succeeds. Someone has to.

If you don’t want to read my whining/ranting about previous reinvention failures, skip to the “why I’m optimistic” heading, where I share my optimism for the Globe’s project. I am optimistic, but I need to share that frustration, too.

Why I’m frustrated

In both reactions, my thoughts turned to the American Press Institute. The current incarnation of API is helping the Globe, and I’ll address that in the optimistic section. And I was heavily involved in an initiative by an earlier version of API to lead reinvention of the newspaper business.

A decade ago, API developed a blueprint for newspaper reinvention (we called it a “Blueprint for Transformation”). Seriously, we published that advice in 2006, the year newspaper ad revenues first started to drop, by a tiny 1.7 percent. Ad revenue has dropped every year since, often by double-digit percentages and the Newspaper Association of America hasn’t even bothered to report the figures for 2014 and 2015. Those annual reports usually came out in April, and the most recent revenue report on the NAA website was published April 18, 2014.

I worked for API on the Newspaper Next project, and my colleagues and I presented those principles and techniques of reinvention more than a hundred times to newspaper audiences around the globe, from one-hour overviews for press associations to two-day workshops for specific newspapers and large newspaper companies. We produced at least three N2 reports, one of which I wrote.

Newspaper executives who proclaimed themselves eager to reinvent their organizations applauded our message and spent thousands of dollars (we charged $11,000 plus expenses for a one-day workshop) sharing the message with their staffs and executive teams. But their cultural and organizational inertia was so powerful that they took only tentative partial steps that didn’t come close to reinvention. (more…)

Read Full Post »

American Press Institute logoI get a sense of déjà vu in the American Press Institute’s release this morning of a pair of reports on innovation in news organizations.

An important event in my career was the 2006 release of API’s report Newspaper Next: A Blueprint for Transformation, followed by my efforts to promote and teach the principles of the report to executives and organizations in the newspaper industry. As I noted five years later, and as API’s report today acknowledges, N2 fall far short of transforming the newspaper industry. (We’ll never know if the approach outlined in the report would have helped transform a newspaper company or the whole organization. The industry treated it as a buffet, tasting a few dishes it offered, when it was really offering a new diet. I know of no news organization that came close to attempting the transformation that N2 advocated.)

API’s latest effort to guide innovation in the news industry is a pair of reports released this morning, A culture-based strategy for creating innovation in news organizations by Jeff Sonderman and Tom Rosenstiel, and The best practices for innovation within news organizations by Craig Silverman.

I recommend both reports as important reading for leaders in news operations seeking to be more successful at innovation, especially if organizational culture is an issue for you. But I guess I’m jaded enough that I won’t predict a lot of cultural change as a result of the reports. N2 offered broader, deeper and more specific advice for changing a company. But maybe almost a decade later, some companies will be better able to use the advice API is offering today on workplace culture.

Adding to the N2 echoes of these reports are four mentions of Clayton Christensen in the Silverman report. The Sonderman/Rosenstiel report mentions API’s partnership with Christensen for Newspaper Next, which made heavy use of his principles of disruptive innovation. Between them, today’s reports make 10 mentions of some form of the word disrupt. I’m not sure what to make of this. Christensen’s theories apply to the news business as strongly now as they did in 2006, but I’ll be surprised if newspaper companies ever start operating by them. (The API reports do not share N2’s newspaper focus, studying digital startups as well as legacy media companies.)

I suspect the advice in the API reports might be more effective with news startups, building innovative structures and processes from scratch, rather than in established companies trying to overcome existing cultural problems without screwing up declining products that produce their revenue. (more…)

Read Full Post »

Michelle Rogers

Michelle Rogers

I asked Michelle Rogers to share some links that show the work of the Redding Record Searchlight under the Four Platform Newsroom.

Michelle Rogers was a colleague of mine at Digital First Media, and I’m pleased she has found a new home as Content Editor at the Record Searchlight. In a companion post, her editor, Silas Lyons, answers some questions about the Four Platform Newsroom. Here are the links Michelle shared with me:

Shaping Our Future portal

Facebook group for Shaping our Future

Get Out portal

Facebook group for Get Out

Buttry comment: Facebook groups are great places for engagement about topics or within niches. I belong to several Facebook groups that include some of my most meaningful discussions on Facebook. For an excellent example of a newsroom using a Facebook group to improve its journalism and engagement, read about ProPublica’s Patient Harm group. Back to Michelle and her links: (more…)

Read Full Post »

Silas Lyons

Silas Lyons

This guest post from Silas Lyons, editor of the Redding Record Searchlight in California, continues my discussion of the Four Platform Newsroom program at Journal Media Group. I blogged Wednesday about the Digital Leads report that reviewed the newsroom transformation efforts of the former E.W. Scripps Co. newsrooms. Friday I blogged the answers of three JMG editors to some questions I asked about the program.

Today I have two responses from Redding, Calif. Lyons sent his answers to my question after I published Friday’s post. Michelle Rogers, a former colleague of mine at Digital First Media, is Content Editor at the Record Searchlight and sent me links showing some of the Redding newsroom’s work.

I asked: “How did you choose and develop your franchise topics?”

Lyons: We learned the most from this part of the process. The smartest thing we did early on was to listen to Knight Digital’s advice to be very ambitious about outreach to people in our community who truly represented the personas – they were between 25 and 50 years old, professional, had kids or a mortgage or both. For a small newsroom (under 20 people including me) and a smaller Four Platform team (8), we put a huge effort into those interviews, netting close to 40 people and developing a very solid basis of data.

While not professional market research, it was better in some ways because the responses were very real to the people developing the plan. They didn’t just ask which topics would interest the personas, but where the interview subjects get that kind of information now, what they feel is missing, what kinds of devices they use to access different types of news and information, what kind of real-life situation they’re in when they’re using those devices. (more…)

Read Full Post »

Older Posts »