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Archive for September 28th, 2012

Brandie Kessler

We all want our journalism to have impact. Well, here’s impact for you: the Wanted by Police Pinboard launched by the Pottstown Mercury’s Brandie Kessler is resulting in arrests.

In a recent Mercury story, Pottstown Police Capt. F. Richard Drumheller said arrests were up 58 percent since the Mercury started publicizing mug shots of people with outstanding warrants.

Brandie explained in a lightly edited email how the Merc is using Pinterest like a post office bulletin board:

When Mandy Jenkins stopped by The Mercury a few months ago and told us a bit about various new social media, myself and reporter Evan Brandt thought Pinterest, because of its photo-focus, would be perfect for a wanted by police list.

I had put a list together in a slideshow on our website long before the Pinterest board, but the slideshow kept freezing or not working and it was difficult to update and difficult to highlight on Facebook and Twitter.

I decided to create a list on Pinterest. It’s great because it’s easy to update, easy to view on a smartphone and you don’t even need a Pinterest account to view it. Plus, it’s simple to post the link on Facebook and Twitter, and our readers love it.

Police departments have told me they have made many arrests as a direct result of the Pinterest board, which is pretty awesome.

Here’s what Brandie told area police chiefs in asking them to send fugitives’ photos for use on the Pinboard:

Pinterest is a sort of digital corkboard and is among the fastest growing social media sites in the world. Many of its users use Pinterest to post or “pin” recipes, craft ideas and other things which they can easily organize using the site. However, we’ve found it’s also a great way to display mug shots.

Pottstown police department has a public list of persons wanted by their department for a variety of offenses. I created a board using a collection of mug shots of Pottstown’s wanted persons along with a snapshot of what each individual is wanted for. I then posted that “board” to our Facebook page, where more than 6,600 (Buttry note: That number is now more than 7,000) of our readers are able to view it regardless of whether they have their own Pinterest log in.

Community Engagement Editor Diane Hoffman demurred to Brandie when I asked questions about this, but I’m pretty sure one of the reasons this works so well is that Diane has built a strong following for the Merc’s Pinterest account, with nearly 800 followers. Diane is one of Digital First Media’s Pinterest rock stars, generating strong engagement with Pinboards about topics such as pets, graduation, prom and brides. That sizable audience clearly set the stage for the fugitive pins to work effectively.

Beyond the social nature of Pinterest, Mercury Editor Nancy March explained why the Pinboard approach is effective:

We initially had this Most Wanted list as a photo gallery on website but one of advantages of Pinterest board is the view on mobile devices. Far surpasses what reader sees on our site.

Nancy has shared the idea with other Digital First editors in Pennsylvania. She reports that colleagues at the Times Herald in Norristown and the Daily Local News in West Chester are planning to start similar Pinboards. When we get several of the local Pinboards going, we’ll create a “regional Most Wanted list” that the mug shots will be repinned to, Nancy said.

Brandie noted multiple levels on which the mug shots help police, the community and the police reporter:

As a police reporter with The Mercury for the past 6 years, I often find myself asking the police to help me. This board allows me to help the police, which really improves the working relationship I have with them.

It’s also great to give the public an opportunity to help improve the quality of life in their community. One thing I hear from the local police chiefs is there are only X amount of police officers on their respective forces, and they would love the community’s help in being more efficient. This board facilitates that. It’s also wonderfully interactive.

Earlier posts about Digital First journalists at work:

Asking people to share memories: always a good idea on an anniversary

GatheringPoint and Geofeedia help you find social media by location

Denver Post staffers’ #theatershooting coverage demonstrates Twitter breaking news techniques

Geofeedia, slideshows, cleaning up and a snake

‘American Homecomings’ tells veterans’ stories nationwide

York Daily Record quiz helps voters pick candidates reflecting their views

York Daily Record’s ‘Finding Their Way Out’: an old-school digital journalism project

Trentonian’s best-bar tourndy heightens March Madness engagement

Coverage of deadly fire shows Daily Mail’s  Digital First progress

What does an engagement editor do? Digital First editors answer

Michigan tornado coverage shows off Heritage journalists’ digital skills

Oakland Press collects community photos of children with a statue

Troy Record’s breaking news coverage drives Facebook discussion

An engaged reporter: no longer ‘just a fly on the wall’

Pottstown Mercury engages bloggers in community food drive

Facebook engagement tips: Use breaking news photos and calls to action

Jeff Edelstein uses Klout to reach people interested in his content

Valentine’s Day: a perfect opportunity for community engagement

Community internships: Oakland Press helps bloggers develop skills

Google+ Hangout helps with video interviews

Banjo app helped Andy Stettler find local tweets

Lisa Fernandez shares a crowdsourcing (or fetching) lesson

Buffy Andrews’ tips for daily beat checks using HootSuite

Larry Altman’s account of live-tweeting a breaking news story

Examples of live-tweeting government meetings

A first try at live-tweeting from the courtroom

Romeo and Juliet on Facebook: great fun and community engagement

San Pedro landslide shows power of social media

Reach out through Facebook to gather information on tragic stories

Engagement opportunities: weather, elections, sports, school fun

Denver Post social media use delivers on mountain lion vs. kitty story

Opening our Journal Register newsrooms to the community

Include staff members’ usernames in tweets promoting your content

Crowdsourcing Hurricane Irene recovery map in Connecticut

JRC journalists use social media to cover earthquake and hurricane

Trentonian uses Google+ and other tools to cover apartment shooting

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Matt Thompson

Some of my most popular posts here have offered advice on how to find and land a job in journalism. So I thought I should point out that Matt Thompson has offered great advice on this topic.

Matt’s tips overlap with some of mine, but he says them better, so I encourage you to check out his advice if you’ve found mine helpful. Here’s my favorite of Matt’s 10 points:

The very best interviews feel like great conversations. This may be one of my quirks as an interviewer, but I’ve found this to be true both as an interviewer and as an interviewee. Interviews often start out as interrogations — a back-and-forth series of questions and answers. But great interviews don’t tend to end that way. With the interview, I’m not merely trying to unlock the bits of knowledge in your head, and I’m certainly not trying to see how well you anticipate the answers locked in my head. I am trying to assess how you think, what you’re passionate about, how we gel as colleagues. (more…)

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