Posts Tagged ‘KGAN’

This will be my column for The Gazette (now appearing on Mondays):

Journalists should experience the glare of media attention now and then.

We’ve had the tables turned on us the past couple weeks at the Gazette Co. Journalists who are used to asking the tough questions and deciding what news and facts were most important have fielded inquiries from television and print reporters. We’ve watched and read news reports and blogs with uncomfortable facts, annoying errors and snarky viewpoints.

As the editor who took on an unfamiliar title and delivered some bad news to people who lost their jobs, I spent much of the time in the spotlight.

The media attention began the week before our job reductions, when KGAN got wind of changes taking place at The Gazette and focused on us in a weeklong series on turmoil in the newspaper business. I noted some of the TV report’s errors right away in my blog, though I won’t belabor them here and didn’t blog about all the errors they made. I hope and believe that our staff members identify themselves better in approaching people for interviews and check their facts better. I hope and believe we provide better context and depth in our reporting.

But the fact is, KGAN smoked out the story that something was up at The Gazette and I give them credit for that.

When we started giving employees the unfortunate news Tuesday that some of them were losing their jobs, the glare intensified. I fielded inquiries from the Associated Press, Des Moines Register, three different KGAN staff members and IowaIndependent.com (and I might be leaving out a media outlet or two).

My boss, Gazette Co. President and CEO Chuck Peters, announced late in the day that I would be leading our new operation to develop content independent of specific products. While my organization will include most of the staff of what used to be The Gazette’s newsroom, I will no longer hold the title of Editor. That title goes now to Lyle Muller, a leader on our staff for the past 22 years. We will work closely together, my staff providing news, information, photos, videos and other content and Lyle leading efforts to use some of that content to produce an outstanding newspaper.

Chuck, Lyle and I responded to 37 questions and comments Wednesday in a live chat with the public at GazetteOnline. We received more than two times as many questions as we had time to answer. Many were skeptical or downright hostile.

As I announced Tuesday night in my blog, my new title is Information Content Conductor. I won’t repeat here the explanation I gave in the blog for the title. But here’s the central reason for changing the title: Editor is a role focused on a packaged product, a newspaper (Lyle’s role). My role is going to focus on generating content independently of packaged products. It’s a huge change for this business and a new title, even a title that sounds strange, sends an important message to our staff that we are serious about change.  A journalist doesn’t relinquish the title editor lightly, but I felt I had to.

My new title was mocked by Iowa Independent Managing Editor Chase Martyn, who accused us of “gimmickry” (a fair criticism, even if we disagree) and “shortsighted planning” (a conclusion drawn without a single inquiry about our planning). Martyn wondered whether my designation comes with a funny hat (not yet, but I wouldn’t rule it out; we are saying this start-up venture will require us to wear multiple hats).

That blog was mild compared to the diatribe by former staff member Josh Linehan, who left voluntarily before last week’s staff cuts. Linehan proclaimed himself to have more guts than his former bosses, whom he didn’t name but described as charlatans, idiots and liars, though he never had the guts to voice these views face to face to me when he was here. And his self-righteous commitment to the truth didn’t extend so far as to call or email me to check his facts. He also wondered how we sleep at night, without bothering to do the research to see that the question had been answered.

Of course, the media glare isn’t all uncomfortable. Arizona State University journalism professor Tim McGuire cheered me on in his blog, agreeing that our industry has to innovate more seriously than we have so far.

I don’t particularly like the spotlight. I’d rather be the one asking questions and stating opinions. So here’s a question: Would we really be innovative if we didn’t face some skepticism? And here’s an opinion: After we succeed, the skeptics will adopt our approach (if they’re still in the business), but they won’t admit they were wrong.

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Update: I spoke by telephone and direct message this evening with April Samp, news director at KGAN/KFXA. She doesn’t think she misrepresented herself in her interview request. I will concede that Twitter doesn’t allow many words for a detailed interview request, so maybe it was more a matter of poor communication rather than misrepresentation (but I’m not hard to reach by email either). I’ll also stress that nothing in her Twitter profile identified the organization that was asking for the interview. She told me that her Twitter stream makes frequent references to KGAN and that she would be easy to find on Google. All true, but when you ask for an interview, the obligation is on you to identify yourself and your purpose. The person asking for an interview shouldn’t have to research to figure out who you are. (Perhaps I should have done some of that research before blogging, though.) April also told me that she responded by BlackBerry to my Twitter message that gave her a couple of possible interview times, saying that they wanted to do the interview at one of the times I suggested. But her Twitter direct message log confirms that the message didn’t go out. And since I never confirmed that we were on for an interview, we never had an interview set, as KGAN reported. So I am comfortable in saying that the original report on KGAN was inaccurate. The story I just watched on the 10 p.m. newscast was at least accurate. So I thank KGAN for correcting the report. But I didn’t hear any acknowledgment that they were wrong in the 6 p.m. newscast or the original web report, so I feel comfortable standing by my original blog post, which follows.

KGAN apparently misrepresented itself to me in an interview request last night and reported falsely about me to the public today.

Here are the details:

I received a direct message on Twitter late Monday evening (Feb. 16) from someone identified on Twitter only as @aprilsamp. The message asked: “Are you available for sit down interview on Tuesday re: future of newspaper biz? If not, can you have someone else do an interview?” (more…)

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