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Archive for May 21st, 2013

This continues a series on advice for new top editors in Digital First Media newsrooms. 

Shooting e-mails, texts or social messages back and forth is tempting, easy and sometimes necessary, especially for busy editors with large and moving staffs working different shifts. You want your content-gathering staff to be out of the office covering the community and sometimes an email, text or message on Twitter or Facebook is the best way to communicate quickly.

But you should communicate important messages and many lesser ones face to face. If you have criticism, look the staff member in the eye and state the problem. If you have praise, go to the staff member’s desk, smile and deliver your praise. (more…)

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