Update: Bill Keller has responded. Please read his response at the end of this post.
I don’t care that Bill Keller
hates doesn’t like social media. What annoys me is that his lazy reporting is making him a bad example of old-school journalism.
I am of Keller’s generation, less than six years his junior. I understand about shoe-leather reporting. Like him, I’ve been doing it for decades. You do a lot of phone interviews, sure, but you also get off your ass and see things firsthand, so you can write with authority.
When I covered agriculture for the Kansas City Star, I walked wheat fields with Kansas farmers, trying to learn their business so I could report it accurately. When I covered religion for the Des Moines Register, I accompanied missionaries to Venezuela so I could understand firsthand their mission work, their Pentecostal fervor and the disaster for which they offered relief. As a reporter for the Omaha World-Herald, when I told the story of twin girls being rescued from near-death, I walked the alley where they were found nearly frozen and I asked medical workers to re-create the scene in the emergency room, so I could tell the story accurately. I’ve gone to prisons, Indian reservations and devastated communities because it was important to understand the topics I covered.
Keller knows, I am sure, that you need to get firsthand knowledge to report authoritatively. He could top my stories of firsthand reporting many times over. I don’t think he won his Pulitzer Prize for coverage of turmoil in the Soviet Union by sitting in the Moscow Bureau of the New York Times. Oddly, you don’t even have to get off your ass to gain some firsthand knowledge of Facebook. But for some reason Keller thinks it’s good journalism to write about Facebook without bothering to use it or learn its culture.
He wrote a column about Facebook Sunday, but the most recent entry on his Facebook page is from last Oct. 13, when he changed his job in his profile from Times editor to columnist. In eight months, he hasn’t posted a link or a photo or status update. His other October update generated 51 comments, none of them from Keller. If he’s not even joining the Facebook conversation, it’s clear his understanding of Facebook is based on reading and interviewing other critics, rather than firsthand experience and exploration. But you know what he did Sunday? He wrote about Facebook. (more…)