Digital First journalism
A series in 2011 explained several key aspects of Digital First journalism:
- How a Digital First approach guides a journalist’s work
- Digital First journalists: What we value
- 10 ways to think like a Digital First journalist
- Leading a Digital First newsroom
- How Digital First succeeds at making money
- Digital First blog posts (in a print format)
Business models
My Blueprint for the Complete Community Connection presented a vision for a new business model for community media. While it was written in 2009, much of it remains relevant to news organizations.
I also have written several posts about mobile strategies for the news media:
- News organizations need mobile-first strategy
- How news organizations need to change to pursue a mobile-first strategy
- News organizations need to help local businesses pursue mobile opportunities
- You can read my first three mobile-strategy posts (with comments) as a pdf with a table of contents.
- Tomi T. Ahonen’s view of the present and future of mobile
- A mobile-first project for your community on the go
- Experts’ views on mobile: the opportunity of our lifetime
- Mobile-first strategy questions and answers
- 4 ways to measure the local mobile advertising opportunity
- Even with older Americans, mobile is gaining on print
I have written about entrepreneurial journalism in conjunction with a course I am co-teaching at Georgetown University:
- Reading resources on entrepreneurial journalism
- A key decision for entrepreneurial journalists: What’s your content plan?
- Entrepreneurial journalists should pursue several revenue streams
I have also commented extensively on the folly of trying to support journalism by paywalls:
- Seven reasons charging for content won’t work
- Online news sources abound in most communities
- Newspapers demand: Gimme another ball!
- A peek behind the Civil Beat paywall in Honolulu
- Newspapers’ paywall announcements are misleading
- Janet Coats is right: New York Times paywall is “rear-view mirror” model
- New York Times meter (paywall) will start running soon
I have also commented on the insistence by some that Google is to blame for newspaper companies’ failure to innovate:
I vigorously opposed suggestions that the solution to newspapers’ woes lies in government subsidies:
- American media need innovation, not subsidy
- Columbia’s Michael Schudson responds to criticism of “Reconstructing Journalism” report
- I respond to Michael Schudson’s defense of “Reconstructing Journalism” report
- Michael Schudson discusses government’s historic role supporting journalism
- Commentary on Downie and Schudson’s “The Reconstruction of American Journalism”
- Five reasons government shouldn’t subsidize journalism
- Five more reasons government shouldn’t subsidize journalism
- Arguments for government subsidies for journalism: weak and inconsistent
- 4 things the feds should do instead of protecting newspapers
- FTC discusses public policy toward journalism today
I joined an online discussion of the “Original Sin” of newspapers in the digital age:
- Newspapers’ Original Sin: Not failing to charge but failing to innovate (an interesting debate developed in the comments)
- Chris O’Brien responds about data and readership
- Another view on newspapers’ Original Sin, from Howard Owens
Several posts focused on business models for obituaries:
- Newspaper charges for reading obituaries online: double dipping on death
- LancasterOnline editor responds about charging to read online obituaries
- I respond to criticism about obits from LancasterOnline editor
- A possible new business model for obituaries
- Jobless journalists could find a business model in obituaries
- Obituaries: A chance to tell a loved one’s story
I’ve written about the importance of personal news:
I’ve written about competition and collaboration:
- Patch is coming to my town! Thoughts on competition and collaboration
- You can compete and collaborate at the same time
- Whale-watching tours show how you can compete and collaborate
I’ve written about other issues relating to journalism and innovation:
- Newspapers don’t need new ideas: Here are lots of ideas for new revenue sources for newspapers
- The 5 W’s and How are even more important to the business of journalism
- An updated look at pay phones, power outlets, fish tacos and newspaper innovation
- Some journalists get uncomfortable with the transparency they expect from everyone else
- Students’ media use shows journalism’s future
- Be the Answer: My report for Newspaper Next on using interactive databases to provide answers and generate revenue
- Robert Niles says there is no new revenue model for journalism; I disagree
- Leading your colleagues toward prosperity
- To change an organization, focus on action, not the org chart
- For journalists, it was the worst of times, it was the best of times
- Generations in the Desert: a response from one who’s wandering
- Methinks newspapers protest too much about bloggers
- To converge or “deconverge”: an interesting discussion
Community engagement
Career development
- How the crowd can save your career
- Job-hunting advice for journalists selling skills in the digital market
- Making the most of your journalism internship
- Some tips on landing your next job in digital journalism
- Thoughts on redirecting and rejuvenating a career
- Your digital profile tells people a lot
- Gene Weingarten knows branding (even though he scorns it)
Journalism education
- After consulting with the curriculum committee of the Schieffer School of Journalism at Texas Christian University, I shared my views on how journalism schools need to update curriculum in the digital age.
- A journalism professor seeks advice on learning and teaching social media
- You can’t go back to the basics in journalism education; go forward with the basics
Journalism ethics
I have led more than two dozen seminars on journalism ethics. I have compiled a list of my workshop handouts and other journalism ethics resources.
Twitter and other social media
I write frequently about the importance of social media, particularly Twitter, for journalists:
- Updated and expanded Twitter tips for journalists
- Resources for journalists using Twitter
- How to build local engagement on Twitter
- New York Times protects its readers from reading about “tweets”
- My tweeps help with tips and examples of Twitter’s value in covering breaking news
- Posts examining Twitter’s coverage of breaking news stories, including a case study on @statesman
- Primers on Twitter for journalists, top editors, people in business, Twitter newbies and high school journalists
- Riveting Twitter narrative of robotic surgery at St. Luke’s
- Tweeting wisdom of the ages
- Quick tweets about Twitter’s usefulness
- How retweeting drives blog traffic
- Bad judgment doesn’t taint the platform
- Understand Twitter before you write about it
- Another Twitter expert who didn’t bother to learn
- Yet another anti-Twitter piece written in ignorance
- 10 tips on using social media for business
- Syncing social media tools (especially Foursquare) requires some thought
- Research shows Twitter’s value in questioning rumors
I have written quite a bit about social media policies of news organizations:
- The Buttry version of social media best practices
- ASNE offers good advice on social media, but too much fear and not really best practices
- Simple guidance on social media
- Two posts on the Washington Post’s social media policy
- Objectivity and neutrality aren’t the only ways to protect a journalist’s credibility (still commenting on the Post guidelines, but expanding to a broader issue)
- Washington Post’s social media policy didn’t prevent Mike Wise’s Twitter hoax
- Several blog posts on the Wall Street Journal social-media policy and other major papers’ policies
- Criticism of the Los Angeles Times social media policy
- A more thoughtful approach to ethics in social media (about the Roanoke Times ethics policy)
- The key to social media ethics: good judgment (on NPR’s social media ethics policy)
- The Guardian shows newsrooms how to guide digital journalists
Liveblogging
Storytelling
- Digital storytelling and mobile strategy
- Tips on crowdsourcing news, feature and investigative stories
- Tips on curating the community conversation
- Why should storytelling stop evolving now?
- Q&A with Roy Peter Clark
- Lessons in narrative journalism from the rescue of the twins
- The heart: one of journalism’s best tools
- Multimedia storytelling
- Storytellers are challenged, not limited, by Twitter and other digital tools
- Dan Conover, Joel Achenbach and Deborah Potter on storytelling
- Alex Howard presents storytelling as a feast
- Katharine Hansen joins discussion of storytelling
- Lessons for journalists in tragic stories
- Czech Village project uses new storytelling techniques
- Digital media offer varied writing tools and opportunities
- Multimedia storytelling examples
- Getting personal: Learning and telling life’s intimate stories
- Make your story sing: Learn from songwriters how to tell stories in just a few words
Research on digital journalism
I criticize research that shows bias or ignorance about digital journalism:
- 5 big problems with ‘Navigating News Online’ study
- Old media find comfort in study of Baltimore media (they didn’t look very close) and related Pew doesn’t understand news ecosystem well enough to study it
- Academics measure new media (again) by old-media yardstick
TBD
I blogged frequently about TBD, the Washington local news site I worked for in 2010 and 2011:



[...] Commentary on media issues [...]
For putting paywall, the questions to answer for newspapers are:
1. Are their content really premium so the users will not go other places to see them free?
2. Second part of this question is:
Are they providing good options for users to pay:
a. Day pass
b. monthly subscription
c. yearly subscription
d. Pay per article (???)
I have seen first 3 modes of payment on several newspaper sites. But I have not come across the fourth one. As a user, it makes sense to pay for the article that is interesting.
Why is this option missing?
Is there a newspaper/magazine that is doing that? If not, why is it not done?
As my various paywall commentaries linked above say, I think paywalls are a losing proposition. So I’m not exactly the person to say why people aren’t considering a particular option. But I would venture that the difference between a day pass and a price per article would be negligible, so any site offering a day pass essentially is offering to let you buy a single article. But the other point is that the actual price per article would be so low that the cost of handling the transaction would give you negligible proceeds. iTunes charges 99 cents for a song you might play over and over. So you can’t reasonably charge that much for an article you would read just once. If a newspaper costs 50 cents and has 50 articles, isn’t the fair-market value of a single news story just a penny?
Thanks Steve for your reply.
You are right. One article may be 5-10 pennies.
For credit card fee, ask user to create an online wallet where they deposit $10 and use it at multiple sites.
Alan Mutter proposed a good payment system in ViewPass and couldn’t get any support for it: http://bit.ly/aGNcWx
The truth is paywalls are mostly a waste of time, so the means of collection or the rate charged doesn’t make much difference.